Child Policy 

Under 6 – No charge.

Cancellation Policy

Individual Reservation:

Free cancellation 48 hours and more, prior to arrival date 20% cancellation fee on less than 48 hours prior to arrival date 100% cancellation fee on NO SHOW 

Cancellation Policy: Individual reservations

Free cancellation 48 hours and more, prior to arrival date

20% cancellation fee on less than 48 hours prior to arrival date

100% cancellation fee on NO SHOW

Cancellation Policy: Group reservations

100% cancellation fee 0 – 7 days and no shows

50% 8 – 14 days prior to arrival date 

20% cancellation fee 15 – 21 days prior to arrival date

Group  Reservation:

100% cancellation fee 0 – 7 days and no shows 50% 8 – 14 days prior to arrival date 20% cancellation fee 15 – 21 days prior to arrival date 

Keys policy

NB* A strict N$500.00 cash deposit is required before receiving apartment keys, money will be refunded once keys are returned to the reception desk. Should the reception office be closed, the security guard will collect your keys and refund the money accordingly.